Case Study: Industrial Products Manufacturing
BACKGROUND
ABC Company is a large multinational industrial products manufacturer. They pride themselves on their diversified offerings and robust customer base. However, they encountered a significant challenge when several customers reported they were incorrectly charged sales tax for resale purchases. The problem escalated as ABC Company had already remitted the sales tax to various state taxing jurisdictions, which amounted to nearly $500K across five states. Unfortunately, they lacked the necessary documentation for a refund claim.
CHALLENGE
ABC Company found itself in a complex situation with overpaid sales tax amounting to nearly half a million dollars. The company needed to file for a sales tax refund in five different states, but they lacked the necessary documentation, including many resale certificates, to support their claim.
SOLUTION
ABC Company enlisted the help of Mo, who undertook an extensive review of their invoices, credit memos, and resale certificates. He assessed the potential for a successful refund claim and strategized on obtaining the missing documents. Mo filed for a sales tax refund in the five states while concurrently reaching out to ABC Company's customers to request the necessary resale certificates.

RESULTS
Mo defended all five refunds with the various state audit representatives. Despite the challenge of missing resale certificates, he successfully recovered $400K of the $500K that was filed for refund.
CONCLUSION
Mo's diligent work and in-depth knowledge of sales tax helped ABC Company navigate a complex situation and recover a significant amount of overpaid sales tax. He managed to procure a substantial amount of the missing documentation and defended the refund claims effectively, leading to a recovery of 80% of the overpaid sales tax.
AT A GLANCE
CHALLENGES
ABC Company overpaid sales tax amounting to $500K.
Several customers were incorrectly charged sales tax for resale purchases.
Many required resale certificates were missing for a refund claim.
BENEFITS
Mo reviewed invoices, credit memos, and resale certificates.
He managed to procure a significant number of missing resale certificates.
Successfully filed for refund and recovered $400K.
TIME AND RESOURCE SAVINGS
ABC Company saved time and resources by outsourcing the refund claim process to Mo.
The company could focus on its business operations without worrying about the sales tax refund claim.
FINANCIAL SAVINGS
ABC Company recovered 80% of the overpaid sales tax, amounting to $400K.
This recovery allowed ABC Company to reallocate substantial resources towards other aspects of their business.

EXPERTISE
Mo showcased his adept understanding of sales tax and refund claim procedures.
He meticulously reviewed all available documentation and identified gaps.
Successfully negotiated with state audit representatives to secure refunds.
ADDITIONAL BENEFITS
ABC Company's tax issues were outsourced to a specialist, allowing them to focus on their business operations.
Mo's work reassured ABC Company, mitigating the negative financial impact of their sales tax oversight.
OUR MISSION
What sets us apart from other sales tax consulting firms is our commitment to offering top-notch services without charging exorbitant fees typical of other firms.
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We believe that every business deserves quality sales tax consulting that is accessible and affordable, and we have built our practice around this core value.